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You are here: Home / News / Getting Answers: EMS Staffing Shortages

October 5, 2021

Getting Answers: EMS Staffing Shortages

SPRINGFIELD, MA (WGGB/WSHM)–When you call 9-1-1 in an emergency, you expect someone to show up. In the early part of the COVID-19 pandemic, first responders were applauded by the public, going out and doing the work while most of the country stayed at home.

But one segment of those first responders, arguably the most important during a health crisis like COVID-19, aren’t technically considered an essential service in Massachusetts: Emergency Medical Services or EMS.

Those that work in EMS said the pandemic, only exacerbated the existing problems within the field. Read More…

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